Privacy Policy

From our HappyLegal-Dept.™

At Happy Alpaca, one of main priorities is to make sure that our players don’t have to worry about their privacy. In this Privacy Policy page we explain what types of information are collected by Happy Alpaca and how we use this information to improve our services. If you have any questions or require more information about our Privacy Policy, do not hesitate to contact us.

Our goal is to keep this Privacy Policy consise and easy to read. If you are interested in privacy, grab a cup of coffee and continue reading. It will take 15 minutes of your time.

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Last update: April 15th 2022.

Consent

By using our website or our apps, collectively the “Services”, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Information we collect

Contact information

If you contact us via the contact page of this website, we collect the information you provide in this context (e.g. your name, contact information and the message that you send us). If you contact us directly, we may receive additional information about you such as your full name, address, phone number, attachments that you send us, or any other information you may choose to provide.

Log Data & Analytics

When you visit our website, we collect the information that your browser sends to us. This information is called log data (“Log Data”), and may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is not linked to any information that is personally identifiable. The purpose of this information is for analyzing the usage of the website, analyzing trends and administering the website. When you use our apps, we may collect information that is related to how you interact with the apps and how they are being used. The purpose of this information is for analyzing the usage of the apps and to improve the overall experience of our apps. An example of this is that we can change the difficulty of a game, if we notice that it is too hard for players.

How we use this information

We process information for the following purposes:

  • To respond to your contact requests
  • To understand and analyze how you use our Services
  • To improve the experience of our Services
  • To evaluate the security and stability of our Services
  • To find and prevent fraud in the use of our Services
  • For other administrative purposes

Service Providers

Unity

Our games are built on top of Unity technology and make use of related Unity services, such as Unity Ads, Unity Analytics and Unity IAP (In-App Purchases). We strongly believe that using these services is required to provide players the best gaming experience, without having to worry about their privacy. However, in order for these services to work, Unity collects information about your device, such as: unique device identifiers (e.g. IDFV/IDFA for iOS devices and Android ID/Android Ad ID for Android Devices), IP address, coarse location data (e.g. country or city) device manufacturer and model platform type (iOS, Android, etc.) and other hardware and software related information of your device.

The Unity services use this information to analyze the usage and stability of our games (e.g. report crashes or other errors) and to determine if you are eligible to redeem a reward within a game (e.g. when you have completed a challenge, watched an ad or purchased in-game items). Furthermore, this information helps us to make decisions on how to support our games best and/or add, update or remove features from our games. We do this to make sure that our games are the best fit for our target audience and that they will provide the best gaming experience for you as a player.

For more information about Unity, its related services and its Privacy Policy, see: https://unity3d.com/legal/privacy-policy.

Beampipe

To understand and analyze how you use our Services, we share anonymous Log Data with Beampipe, a service provider that provides a privacy-focussed web analytics service. The shared information is not linked to any information that is personally identifiable. We believe that using this service provides us with the insights that are required to support and optimze our Services while respecting the privacy of our users.

For more information about Beampipe and its Privacy Policy, see: https://beampipe.io/privacy.

Security

We respect your privacy and value your trust in providing us your personal information, thus we are striving to use adequate means of protecting it. To protect the transmission of personal information to us, our website and apps use SSL or TLS encrypted connections. This means that the data that you submit is protected from being read or changed by unauthorized other parties. Howerver, the use of internet services always include security risks, so we cannot guarantee its absolute security. You can recognize an encrypted connection in your browser via the lock icon in the browser bar and/or that the location of the website in the address bar of the browser starts with “https://”.

Links to other sites

This website and our apps may contain links to third-party websites. If you follow such a link, please note that you will be directed to that website. Please note that these external websites are not operated by us, so make sure to review the Privacy Policy of the external website before transmitting any personal information to such a website.

Children's privacy

It is part of our priority to add protection for children while using online services. We encourage parents and guardians to observe, participate in, and/or guide their online activity. Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. The date of the latest change will always given at the top of the Privacy Policy page, so that it is easy to see when the last update took place.

Contact us

If you have any questions or suggestions about our Privacy Policy, don’t hesitate to reach out to us via the contact us page or directly via email at hello@happyalpaca.net.